Frequently Asked Questions

Have Questions about NDIS, Our Services, Your Plan, Funding or Anything Else?

Our FAQs below will have all your answers!

Pathway Links FAQs

  • At Pathway Links, our approach revolves around comprehending your NDIS plan intricately. Our dedicated support is tailored to help you cultivate the essential skills to not only grasp, but effectively implement and harness the full potential of your plan, propelling you toward your aspirations.

  • We're dedicated to strengthening our internal abilities, aligned with the needs of key service providers and NDIS participants, following the best work practices. Our mission is clear: to empower individuals in marginalised groups, helping them enhance their potential and achieve their goals with the support of the NDIS.

  • At Pathway Links, we uphold the utmost confidentiality for all information shared with us. We strictly adhere to Australian Government Regulations as well as NDIA guidelines in safeguarding and retaining the information provided.

  • We are committed to addressing emails on a daily basis, ensuring that participant Service Agreements are promptly provided for signing on the same day of contact. Our telephone lines are also highly responsive, reflecting our dedication to providing timely assistance to all participants.

NDIS FAQs

  • At Pathway Links, we understand that paperwork and forms can be confusing. That's why we're here to help you with the NDIS application process. Whether you have questions or need assistance with the entire application, we're here for you. We make sure all the necessary paperwork is submitted to give you the best chance of getting the funding you need.

  • Congratulations on securing NDIS funding to pursue your goals. We can now assist you with a Support Coordinator who will guide and a create a plan. We'll be alongside you throughout the entire plan application process, making us well-equipped to ensure your funding is utilised effectively.

  • Rest assured, there are no hidden cost to you. The NDIS allocates extra funding to your plan specifically for Plan Management services, and our fee aligns with the standard NDIS rate. So no hidden costs.

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